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Heather Stephens is a licensed clinical social worker with BetterHelp, a platform providing convenient online therapy services. As an advocate for mental health accessibility, Heather strives to break barriers and open the door to mental health services for anyone.
In this episode of Motivational Mondays, Heather discusses how technology is reshaping the therapeutic experience and making personalized mental health support available to people wherever they are, especially young adults and those navigating life’s big (and even small) challenges.
[05:30] The important process of finding the right therapist for you
[9:41] How online therapy can be just as effective as in-person
[22:26] How to know when it’s time to seek mental health support
Heather explains how BetterHelp’s innovative matching process connects people with therapists tailored not just to their mental health needs, but also their personality, cultural background, spiritual beliefs, and life goals.
She discusses how online platforms allow clients to engage from the comfort of their own homes, removing the stress of travel and geographical limitations, and creating a more relaxed, and less distracted, connection.
Heather acknowledges that many people are hesitant about virtual therapy. But her own experience—and emerging research—shows online sessions can be just as effective as in-person ones. In fact, clients often feel more comfortable and open because they are in their own space, free from external pressures.
The conversation also highlights how the intake questionnaire itself can serve as a reflective journaling exercise. By answering detailed questions about relationships, spirituality, and challenges, people will often discover new insights about themselves, an important first step toward healing or simply getting a better understanding of your goals.
Heather reminds us that therapy is for everyone, whether you’re dealing with anxiety, undergoing life changes, or just want someone to talk to. The flexibility of online therapy means support fits seamlessly into even the busiest, most adventurous lives.
Heather encourages listeners to take that first step, even if it’s just acknowledging they want to feel better or talk to someone. As Heather puts it, “Whatever it is that you’re thinking about, bring it to us. Let’s talk about it. Let’s figure out how that relates to where you want to go.”
This episode is a compassionate invitation to embrace mental health care as an empowering, accessible part of your personal journey.
NSLS Members - Remember to listen to the exclusive bonus episode to hear Heather’s four maintenance tips to keep your mental health engine always running smoothly.
Resources:
NSLS members now receive 50% off their first month at BetterHelp
Listen to other Motivational Mondays episodes